Etiqa TripCare 360
Etiqa TripCare 360
Save 30% on your every travel Insurance policy from Etiqa Travel
Since 1914, the New York Mutual Insurance Company has been serving policyholders protecting businesses
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Frequently Asked Question
All claims must be notified to us as soon as possible within 24 hours, but not later than 30 days after the loss or damage. You can submit your claims online at www.etiqa.com.my or via email to travelclaimscare@etiqa.com.my, or simply WhatsApp us at +603-2780 4677 or www.eti.qa/whatsapp (available 24/7). Please refer to the Insurance Policy for more information on Claims Notification, Procedure and Settlement.
Domestic (Malaysia)
Coverage commences from the effective date at 12:01 am Malaysian time and ceases on whichever of the following occurs first:
- Immediate upon arrival at your home of residence in Malaysia; or
- The expiry of the period of Insurance at 23:59 pm Malaysian time, on the date specified under the Policy.
International (Asia, Worldwide 1 & Worldwide 2)
Coverage commences 6 hours prior to the booked departure time for a direct journey to the place of embarkation in Malaysia and ceases on whichever of the following occurs first:
- 6 hours after booked arrival time at the final destination in Malaysia;
- Immediate upon arrival at your home residence in Malaysia; or
- The expiry of the period of Insurance sspecified in the policy. Coverage shall be extended at our sole discretion for up to 30 days from the expiry of the period of insurance without payment of any additional premium if you are hospitalised and/or quarantined overseas as recommended by a doctor or as a result of any circumstances beyond your control which is deemed reasonable by us prohibiting your return to Malaysia prior to the Insurance expiry.
No refund of premium will be allowed once the TripCare 360 Insurance Policy is issued.
Please call our 24-Hour, 7 days Travel Assistance Helpline at +603-2785 6565.
Yes. You may nominate an individual to receive benefits payable upon the death of the Covered Person purchase the Policy.
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Maria Marlin
Very helpful fully explaining the different plans. Cash value is accessed via loans, which accrue interest and reduce cash value our valuable items.
Maria Marlin
Very helpful fully explaining the different plans. Cash value is accessed via loans, which accrue interest and reduce cash value our valuable items.
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